Product Warranty

12 Month Product Warranty

Kixo Furniture will repair or replace any product with a manufacturing or materials fault for the duration of the Warranty period.

The Kixo Furniture Warranty only applies to products that are used for normal domestic purposes and excludes products used for commercial purposes. The warranty applies to the original purchaser only and is not transferable.


The Warranty does not apply to: 

Normal wear and tear, including pilling, fading, loss or deterioration (of the whole of the product or its components);

Damage caused by improper use, cleaning, negligence, treatment, transportation, storage of the products or otherwise caused by your acts and/ or omissions;

Damaged caused through any modifications, alterations, improper assembly, tampering or products used in an abnormal manner and not for the products intended purposes;

Damage caused by exposing the products to the sun, extreme heat or cold, or chemicals/agents that are known to damage the finish of the product;

Body impressions on mattresses, sofas and chairs where the indentation is less than 32mm;

Damages caused by Act of God; or,

Defects in products that are sold “As Is” which have been brought to your attention.